Terms and Conditons
TERMS AND CONDITIONS OF SALE
All Items are made to order. All orders require a 50% deposit. The balance is charged when the order is shipped. Orders can NOT be Cancelled.
Prices listed are for the Wholesale trade only. All prices are F.O.B. Laredo, TX. and are SUBJECT TO CHANGE WITHOUT NOTICE.
All sales are Credit Card or Prepay only. Minimum order of $3000.00 required to apply for Net 30 days Term. We prepay freight charges for the purchaser and add it to their invoice.
They are not subject to any discount. NO C.O.D. Past due accounts are subject to a service charge of 5.5% per month. Customers agree to pay any and all collection expenses including attorney's fees in the amount of twenty-five percent (25%) of the amount claimed and court costs shoud they be necessary to effect the collection of your account. Red Label, LLC. may not accept orders from customers whose accounts are past due.
For your convenience, we accept Mastercard,VISA, American Express and Discover Card. WE RESERVE THE RIGHT TO CANCEL CREDIT AT ANY TIME.
CONDITIONS OF SALE:
No liability is assumed by seller for delay or failure to deliver which is caused by flood, strikes, embargoes, or any other condition beyond sellers control. Seller at no time will be responsible for more than the purchase price.
All claims must be filed upon receipt of merchandise. In order to solve any problems and expedite your claim in the shortest time, please follow the procedures below. Examine and count all material upon receipt. Note all problems on delivery receipt that is returned to truck driver. No CLAIMS FOR DAMAGE OR SHORTAGE WILL BE HONORED UNLESS IT IS MADE IN WRITING ON THE DELIVERY RECEIPT. Identify problems by size, variety, and item number. To avoid any delay, include a color photo of the material in question. All returns require authorization and subject to 15% restocking fee.
Due to the nature of handmade products, all sizes are approximate and slight color and shape variences may occur. Bubbles, scratches and different color tones can be found in recycled blown glass items.
Note: Failure to comply with the preceeding terms will void all claims for credit.
Minimum opening order and reorder is $850.00 Since all orders are shipped via common carrier, any other request of services like "inside delivery", "lift-gate", re-delivery and residential delivery will have additional charges of $75.00 to $90.00
Red Label negotiates with many nationwide common carriers in regular basis to get the best possible freight rates. Please ask for freight cap offered to different territories.
We assume no liability for the stock after it leaves our facility. Any claim that occurs in route should be made against the carrier.
CANCELLATION / ADJUSTMENT and POLICY:
All orders are production orders. Once order is placed, customers CAN NOT Change or CANCEL their order. Credit card information must be provided at the time of sale.If customer cancel their order, we will ask for full payment for their order. If payment is not made, account will be turned into Collection Agency to pursue our legal rights.
Production time is 4-6 weeks for each order. We will put credit hold on the credit card 30 days before shipping.
Under no circumstances will Red Label, LLC. its subsidiaries, its affiliates, its licencors or manufacturers, shall be liable for any direct, incidental, consequential, indirect or punitive damages, injury, loss etc. as a result of the use of the products on website and/or catalog and all products Red Label, Inc. sells.
By Manually and/or electronically signing the sales order form, or submitting my order online from the website, I declare that I read, understood and accepted Red Label Home Terms and Conditions of Sale.
I also, by signing/submitting this form authorize Red Label, LLC to charge my credit card.
All sales are FINAL. NO-CANCELLATIONS , NO-ALTERATIONS will be accepted 72 hours after order is placed.